Automated Confirmation Message Received

10 minutes after I had submitted my online comments to the hotel I received the below automated response from the hotel.

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Dear Valued Guest,

Thank you for contacting &&&&& Hotels & Resorts Worldwide.

This is an automated acknowledgment of your message to let you know we have received your email and that we will reply within 24 hours.

This message is not intended to answer the email that you have just submitted but we do want to confirm that we have received your message.

One of our E-Communications Specialists will read and address your comments personally. This often requires some time for research before replying but please be assured we are working very hard to get back to you as quickly as possible.

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I am looking forward to their response!